Microsoft outage

We are currently experiencing disruptions to our email system due to the global Microsoft outage, meaning we are temporarily unable to access or receive emails.

If you have a prescription request or any queries for the surgery please use our AskmyGP service or call reception to contact us this will ensure your message or request reaches us today.

Unfortunately we do not yet know when the issue will be resolved and we apologise for any inconvenience for this may cause

Thank you for your patience and understanding

Progress at The Sidings - CQC Report

The Care Quality Commission (CQC) has today published its latest inspection report for The Sidings Medical Practice, following visits in February and April. We are pleased the CQC has recognised the significant improvements made since February. Read more here...

Progress at The Sidings - CQC Report

Call Recording Notice

Please be aware that all telephone calls to and from the practice are recorded.

This includes:

Calls made by patients, carers, and other callers to the practice.
Calls made by practice staff to patients and other individuals.

Call recordings are used for purposes including:

Monitoring and improving the quality of our service.
Staff training and development.
Ensuring patient safety and accurate record keeping.
Investigating complaints, concerns, or incidents.
Meeting legal and regulatory requirements.

All recordings are stored securely and handled in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For further information about how we use and protect your personal information, please refer to our Privacy Notice or contact the practice.

Thank you for your cooperation and understanding.

AskMyGP (Online requests)

Order prescriptions

Sick/Fit note

Making an appointment